Online Resource Guides and Documents

Music Victoria
Best Practice Guidelines for Live Music Venues

This guide provides best practice guidelines for a number of areas involve with running a live music venue. Chapters on security and safety, managing troublesome patrons, and sexual harassment may be particularly useful.


Charter of Best Practice: Sexual Safety at Festivals

The Association of Independent Festivals in the UK’s leading festival representational body. In 2017, they launched the ‘Safer Spaces at Festivals’ campaign which saw 71 festivals sign up to the Charter of Best Practice. The Charter outlines steps that can be taken to create safe and enjoyable environments for audience and active measures that can be taken regarding incidents of sexual assault.


Green Music

The Green Music website has a whole array of resources aimed at venues, festivals and artists with information on how the reduce the impact live music events have on the environment.


White Ribbon UK
Safe Music Guide

This guide created by White Ribbon UK gives some real, practical tips to help festivals and venues stop violence against women and girls. It will show you how you can help your female customers to know they can attend your events with confidence. And it will help you encourage your male customers to take a stand.


Organisations Providing Training Programs

Three Cheers Training
Special Alcohol Service

Three Cheers Training trains licensed venues how to deploy Special Alcohol Service (SAS) benefitting staff, patrons, the venue, community and the alcohol service industry as a whole. Special Alcohol Service (SAS) was developed in Sydney in response to the government cracking down on the industry in order to stem alcohol fuelled violence, an overreaction on the government’s behalf. It was also simultaneously developed as a tool for venues to use to increase the hospitality their patrons experience.


Entertainment Assist
Intermission Mental Health Training

Entertainment Assist is a Health Promotion Charity that raises awareness about mental health in the live and recorded performing arts and entertainment sector. One of the key recommendations from Entertainment Assist’s research was to design and deliver evidence-based support and prevention strategies for targeted populations of the entertainment industry. Intermission is evidence based mental health training tailored to the Australian entertainment industry. Intermission builds capacity across the sector by focusing on better understanding and preventing mental health issues and encouraging conversations about mental health.


Phoenix Australia
Psychological First Aid

Phoenix Australia promotes recovery for the 15 million Australians affected by trauma. We do this by working with individuals, organisations and the community to understand, prevent, and recover from the potential adverse effects of trauma.


Resources for Artists and Patrons

Feed Australia

Feed Music is a not for profit website that enables touring artists and bands to use their location while on the road to pinpoint cafes and restaurants situated in their passing town, in which they can eat and drink at for free, promoting a better mental wellbeing.


Gig Buddies

Gig Buddies is a volunteering befriending project which pairs adults with learning disability and/or autism with a volunteer to regularly attend live music and other events, facilitating participation and involvement in the live music, entertainment and social scene.


Risk Facilitator

Risk Facilitator helps people take risks with due diligence. The greatest risk is to take no risk. They provide risk management consultancy for a variety of sectors such as Government, Non-for Profit and the Private Sector. Risk Facilitator specialise in risk methodology, traning and education, high risk events and activations plus TV and film.


Organisations Supporting the Industry

Support Act

Support Act assists artists and music workers in crisis. If you or someone you know is affected by an injury, illness, mental health problem or some other life crisis that means you can’t work, please contact us on 1300 731303 or via



DanceWize is a program of Harm Reduction Victoria (HRV). The DanceWize goal is to provide our peers with accurate, credible health promotion and harm reduction. DanceWize utilizes a peer education model to reduce drug and alcohol related harm at Victorian dance parties, festivals and nightclubs.



LISTEN presents live events to engage the public, to showcase and support marginalised artists, and to create a platform for an anthology to document the participation of these musicians and their audiences. LISTEN curates and hosts a bi-annual conference to promote and support thought, action and conversation, and also runs an independent record label, Listen Records


Live Music Office

The Live Music Office works to increase opportunities for live music in Australia by identifying and advocating for better policy, regulation and strategy.


Smugglers of Light

Smugglers of Light Foundation provides assistance to young indigenous musicians and youth at risk through programs of taking film-makers and musicians to indigenous and “at risk” communities to develop song-writing, story-telling, musicianship and performance skills.


Musicians Making a Difference

Musicians Making A Difference (MMAD) Inc is an Australian charity that exists to change young lives through music. MMAD uses the power of music, dance & mentoring to inspire young people to make their lives remarkable.

Yothu Yindi Foundation

The Yothu Yindi Foundation was established in 1990 to promote Yolngu cultural development with community leaders and persons of authority from five regional clan groups:

  • Gumatj
  • Rirratjingu
  • Djapu
  • Galpu
  • Wangurri

The leadership and innovative program development of the Foundation are considered significantly positive forces supporting Indigenous cultural maintenance, not only in Northeast Arnhem Land, but throughout the country and internationally.


Sony Foundation

Sony Foundation Australia is the charitable arm of the Sony Group of Companies operating in Australia including Sony Australia, Sony Music, Sony Computer Entertainment, Universal Sony Pictures Home Entertainment, Sony Mobile and Sony DADC. Since its inception in 1998, Sony Foundation has raised and donated $27 million to youth-related causes.

Sony’ mission is to capitalise on the unique qualities of Sony and contribute to the advancement of the Australian community by assisting youth and fostering their talents. Through our fundraising and activities, Sony Foundation is affirming the global unifying brand message that drives Sony: believe that anything you can imagine, you can make real.



Phunktional is a leading Australian not-for-profit arts company that delivers long-term Community Arts and Cultural Development projects, tours educational theatre and produces award-winning dance, theatre and film productions.

Phunktional purpose is to support the creation of art that is a catalyst for greater connectedness, community engagement and inter-cultural understanding.

Phunktional vision is to create world-class art that enables a greater diversity of human perspectives and experiences to be heard in Australian and international conversations.


Contemporary Music Roundtable

DanceWize is a program of Harm Reduction Victoria (HRV). The DanceWize goal is to provide our peers with accurate, credible health promotion and harm reduction. DanceWize utilizes a peer education model to reduce drug and alcohol related harm at Victorian dance parties, festivals and nightclubs.


Listen Up Music

Listen Up Music exists to provide a platform for upcoming, independent artists to write, perform and release their music, whilst building an active community of music lovers.

At the centre of our organisation, our heart is to generate conversations around mental health and raise funds for R U OK? in Australia & the Campaign Against Living Miserably (CALM) in the UK.


Educational Resources and Victim Support

White Ribbon Australia

White Ribbon is the world’s largest movement of men and boys working to end men’s violence against women and girls, promote gender equality and create a new vision of masculinity. White Ribbon Australia, as part of this global movement, wants all women in Australia to live in safety, free from violence and abuse. We focus on primary prevention: stopping violence before it starts.


Our Watch

Our Watch has been established to drive nationwide change in the culture, behaviours and power imbalances that lead to violence against women and their children.


Collective Shout

Collective Shout is a grassroots campaigns movement against the objectification of women and the sexualisation of girls.

Collective Shout is for anyone concerned about the increasing pornification of culture and the way its messages have become entrenched in mainstream society, presenting distorted and dishonest ideas about women and girls, sexuality and relationships.



Sexual Assault Support Service (SASS) is a Hobart-based, free and confidential service in Tasmania for people of all ages who have been affected by any form of sexual violence.



Bravehearts is Australia’s leading child protection organisation.

Bravehearts was founded in 1997 by Hetty Johnston following her young daughter’s disclosure of sexual assault. Finding there was no organisation to turn to for help, Hetty established Bravehearts to provide advice and support to those affected by child sexual assault.



CASA House is a department of the Royal Women’s Hospital in Melbourne, Victoria. It is a government funded organisation which provides services on a 24 hour basis. CASA House is committed to ensuring that the silence which surrounds sexual assault continues to be broken and that victim/survivors are provided with necessary support.



1800RESPECT is a confidential service available 24 hours a day, seven days a week.

1800RESPECT provide support for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence

Other Great Campaigns

It Takes One
Camp Cope & Laneway
Our Music My Body


Safer Venues WA


Good Night Out UK


Safer Spaces
Association of Independent Festivals UK

In May 2017 AIF launched the ‘Safer Spaces at Festivals’ campaign which saw 30 UK festivals blackout their websites for 24 hours and 71 festivals sign up to the Charter of Best Practice. The campaign promoted key messages including ‘Hands off unless consent’, ‘Don’t be a bystander’ and ‘Zero tolerance to sexual assault’. It reached over 18 million people on Twitter, over 9 million on Facebook and over 20,000 people on Instagram as well as receiving global media attention.